In our quest to increase tourism to the Holy Land and
to Israel, we had discovered one problem was the opinion of the
abrupt security measures at Ben Gurion Airport. Many Christian
clergy have complained that they felt a negative sense when they
would undergo the questioning at the airport. No one questions
the necessary security measures but it is the way the
questions were asked.
The airport authority, through the ministry of
tourism, understood this problem existed and was very happy to
accept our offer to help. PTWF developed our manual of etiquette
specifically designed to help to educate personnel. This information
book is now required reading and it has been reported to us the
there is now a marked decrease in complaints.
PTWF wishes complement the Israeli airport
authority on recognizing this problem and quickly acting to
eliminate it. Responding to such concerns is a very important
element to help to increase tourism to the region. Tourism helps all
people.
